Return Policy

• V.ROGERS DESIGNS offers returns and exchanges under the following conditions:
• Please fill out the return request form below after reading the below conditions.
• In the Return Request Form, please include your order number, the product, and the reason for return.
• Due to the disclaimer that is posted on each product listing as well as my FAQ, any item purchased with intent to return due to variation in coloration, swirls, minor bubbles will not be accepted. This is a natural part of the handmade process. No two products are exactly the same, making your piece uniquely made for you.
• The return request must be submitted within 3 days of the delivery date shown on the tracking information.
• Photos of the damaged item and packaging may be required for verification.
• Items reported outside of the 3-day window will not be eligible for return or replacement.
• I must receive the returned item in its original packaging within 7 business days.

Returning for a refund

Once you receive an approval, the item must be posted for return within 72 hours with proof of return. Once the order is received and inspected, a refund will be processed within 24 hours to the original payment method. I reserve the right to disapprove any return that has not met the above conditions.